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MANAGEMENT

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TOM HOPKINS

Ignoring Clients Equals Lost Sales
Making a Positive First Contact
Addressing Client Concerns
Success Begins in Your Mind
When Buyers Hesitate
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TOM SARACH, JR.

Can Quality & Service Strengthen the Economy?
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PETER HANDAL

Negotiating for Flex-time: Articulating the value of working off-hours or working from home
 

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Outsourcing Can Boost the Bottom Line in Challenging Times
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